Phantom’s official status page is currently experiencing downtime. According to Phantom’s status page, the browser extension, mobile app, and website are up and running, but the backend is grappling with a major incident, indicating ongoing technical difficulties.
With more than seven million users, Phantom is one of the largest and most popular wallets on Solana.
Earlier today, the popular digital wallet alerted its user base to the technical issue via its official X account. In the update, Phantom acknowledged the problem with the website and guided users requiring immediate transaction processing.
We’re currently experiencing an uptime incident and some services may be temporarily disrupted.
If you are in urgent need of making a transaction, please ignore simulation errors and try using a dapp.
Thanks for your patience as we work to resolve the issue 🙏
— Phantom (@phantom) October 28, 2024
As a temporary workaround, users were advised to access decentralized applications (dApps) directly to execute urgent transactions, ensuring minimal disruption to their activities.
GRASS Token Distribution Delayed
The Phantom wallet’s unexpected downtime has disrupted the timely distribution of GRASS tokens, leaving users waiting.
GRASS Airdrop was initially announced in September, with about 2 million active users qualified to receive tokens through the Phantom wallet.
Scheduled for October 28, the airdrop aimed to distribute 10% of the total GRASS token supply, totaling 100 million tokens, and was listed on several popular crypto exchanges, including KuCoin, Bitget, and Bybit.
However, the downtime has blocked users’ interaction with the Solana network through Phantom, preventing them from claiming their tokens.
Multiple Downtimes
Phantom Wallet has faced multiple downtimes this year, with this incident being the latest.
In February, it experienced delays in updating token balances and another issue in August, according to a tweet.
The tweet read: “We have resolved a temporary issue that prevented users from properly seeing account balances. While this did not impact user funds, we know how serious incidents like this are. Our team is taking steps to make sure this doesn’t happen again. Thanks for your understanding.”
Meanwhile, Phantom has not provided a timeline for restoring services following its latest downtime.
In a recent report, Phantom integrated with Base network, a Coinbase-backed Ethereum layer-2 blockchain, giving its over three million users access to the network.
